Terms
Terms of work.
Last updated
1. Who these terms apply to
Atelier Craie works with businesses and independent professionals. These terms apply to every project unless the written quote says otherwise. If the quote and these terms differ, the quote applies.
2. Quotes
Every project starts with a fixed written quote listing what is included, the timeline and the price. A quote is valid for 30 days. Work starts once the quote is accepted in writing and the deposit is paid.
3. Payment
Prêt and Sur mesure: 50% on acceptance, 50% before launch. Retouches: monthly, in advance. Invoices are due within 7 days. The site goes live once the final payment is received.
4. Revisions
The number of revision rounds is stated in the quote. A round is one consolidated list of changes. Extra rounds, and anything not listed in the quote, are quoted before they are done, at the hourly rate stated in the quote.
5. Client materials
The client supplies texts, images and logos, and confirms it has the right to use them. Atelier Craie is not responsible for content supplied by the client.
6. Timelines and delays
Timelines assume feedback within 5 working days at each stage. If the client pauses the project for more than 30 days, the timeline moves and work resumes when the schedule allows. If a project is paused for more than 90 days, the work completed is invoiced.
7. Ownership
After the final payment, the client owns the finished site, its content and the domain. Atelier Craie keeps the right to reuse general techniques and code that are not specific to the client. Atelier Craie shows a client’s site publicly only with the client’s written permission.
8. Cancellation
Either side may cancel in writing. The client pays for the work completed up to that date; the deposit counts towards it. If the completed work is worth less than the deposit, the difference is refunded.
9. Retouches
Monthly, no minimum term. It can be cancelled at any time and runs until the end of the month already paid. Unused hours do not carry over.
10. Liability
Atelier Craie builds and tests every site with care but cannot guarantee uninterrupted operation of third-party services (hosting, domain registrars, email). Liability is limited to the amount paid for the project.
11. Law
These terms are governed by Romanian law. Disputes go first to good-faith discussion, then to the competent courts in Bucharest.